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      Dell OptiPlex 3000 BIOS update and NoTouch

      This article provides instructions on Dell Optiplex using NoTouch OS and BIOS updates

       

      Updating BIOS on Dell OptiPlex 3000 Thin Client Devices

       

      BIOS installation steps for the Dell Optiplex 3000 Thin Client

      STEPS:

      1. Before starting this process:
        • Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see “How to Enable or Disable BitLocker with TPM in Windows” at support.dell.com.
        • Note 2: Do not turn off the power or interrupt the BIOS update process during the update.
        • Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.
      2. Copy the BIOS file to a USB drive (this does not need to be a bootable USB drive)
      3. Insert the USB drive into any USB port.
      4. Power on Dell 3000 Optiplex Thin Client.
      5. At the DELL logo screen, press F12 to enter the one-time boot menu.
      6. Select “BIOS Update” in the listed pre-boot tasks section.

       

      1. Enter the BIOS password at the next screen. The default password for the Dell 3000 Optiplex Thin Client is “Fireport”

       

      1. Verify the existing system BIOS information and the BIOS update information.

       

      1. From the “Flash BIOS” window above, select “Flash from file” and browse to the USB drive and folder where the BIOS exe is located, select the file and press “Submit”

       

      1. Click “Update BIOS” and on the next screen click “Confirm Update BIOS!”

       

       

      1. You will see the system going through the update process and you can watch for the last screen to show a successful BIOS update was performed.

       

      1. The system restarts and displays a Flash Progress bar at the Dell logo screen. The system restarts again when the Flash update is complete.

       

       

       Installation via a USB Drive

       

      Ensure that the Optiplex 3000 Thin Client is NOT connected to the Network (No Ethernet) during the install from the USB drive.

       

      STEPS:

      1. On a non-target device, download the Stratodesk current GA (General Availability) NoTouch OS image as a zip file. Please consult your Stratodesk team contact for this information if needed. The file will look similar to this:

       

      1. Unzip the files to a known folder.
      2. Inside the unzipped folder, locate either the cmd or the .iso file (depending on your imaging method). The PrepareUSBdrive.cmd is utilized to create a bootable USB device.

      (Alternate Method: You may use a tool such as “Rufus” with the associated Stratodesk image .iso to create a bootable USB drive)

       

      1. Ensure that your USB device is formatted Fat32.

       

       

      1. Execute the PrepareUSBdrive.cmd.

       

       

      1. Click “OK”. This will create a bootable USB device that can be inserted into the Dell Optiplex 3000 Thin Client.

       

       

      1. Once the USB bootable device is completed, click “Exit” to close the window. Insert the newly created USB bootable device into the Dell 3000 Optiplex Thin Client.

      (Note, this step is to ready the device for step 21 below)

       

      1. Power on the Dell 3000 Optiplex Thin Client and press the F12 key to enter the BIOS Boot menu.

       

      1. In the Dell 3000 Optiplex Thin Client Pre-Boot Tasks section, select “BIOS SETUP”

       

      1. On the left side of the BIOS Setup screen in the third block, click “unlock” to enable changes to the BIOS.

       

       

      1. Enter the BIOS/Admin Unlock password at the next screen. The default password for the Dell 3000 Optiplex Thin Client is “Fireport”. Enter the password and click “OK”.

       

       

      1. Your BIOS on the Dell 3000 Optiplex Thin Client is now unlocked.

       

      (note: you may go into the “passwords” section and change your default password)

       

      1. Select “Boot Configuration” from the BIOS setup menu.

       

       

       

      1. In the “Boot Configuration” options, scroll down to the “Secure Boot Mode” section and change the setting from “Deployed Mode” to “Audit Mode”

       

       

      1. When you select “Audit Mode” you will see a screen pop that askes you to verify the change, select “Yes”.

       

       

      1. You will now see that “Audit Mode” is selected.

       

      1. On the left side of the BIOS Setup Menu, select “Integrated Devices”.

       

       

      1. Ensure that USB Boot Support is selected/enabled.

       

       

      1. On the bottom-center of the BIOS Setup Menu, select “APPLY CHANGES”

       

      1. You will then see a verification window, select “OK” to continue.

       

       

      1. At this point, ensure that your USB boot drive you created (noted in Step 7) is plugged into the target device.

       

      1. On the bottom-right of the BIOS Setup Menu, select “EXIT”.

       

       

      1. The Dell 3000 Optiplex Thin Client will reboot, press “F12” to enter the “One-Time Boot Settings”. Select “UEFI USB DISK” (the name for your USB drive name may vary slightly).

       

      1. Enter the BIOS/Admin Unlock password at the next screen. The default password for the Dell 3000 Optiplex Thin Client is “Fireport”. Once you enter the password, click “OK”.

       

       

      1. The target device will boot to your Stratodesk NoTouch OS USB install device that you inserted into the Dell 3000 Optiplex Thin Client in Step 6 above.
      2. Upon reboot, the Stratodesk Boot Menu will load and you will have 10 seconds to select “install” from the Stratodesk Boot Menu. (use arrow keys on keyboard to select)

       

       

      1. The Stratodesk NoTouch OS install will begin.

       

      1. The Stratodesk NoTouch OS Menu will load.

       

      1. On this menu, select “Install NoTouch OS (UEFI/SECUREBOOT) to install the Stratodesk NoTouch OS onto the target device system disk.

       

       

      1. You will be prompted with a window that shows the MAC address and provides you an opportunity to review the serial number of the target device – DO NOT CHANGE – select “OK”.

       

       

      1. You will be prompted to verify your intentions of installing the Stratodesk NoTouch OS. Verify and using your arrow keys on your keyboard select “Yes” to continue.

       

      1. The Stratodesk NoTouch OS will start installing.

       

       

      1. When the installation is completed, you will see the following message verifying a successful installation.
      2. DO NOT press enter to make changes in the system menu at this point.

       

      1. The system will reboot.

       

       

      1. You may remove the USB device.
      2. The Dell Optiplex 3000 Thin Client will now boot directly to the Stratodesk NoTouch OS.
      3. Upon reboot, you will see the following screen – this will confirm the Stratodesk NoTouch OS is installed correctly.

       

       

       

       

      SUPPORTING DOCUMENTS/EXHIBITS

       

      Update current BIOS on Dell 3000 to 1.3.1

      Dell BIOS reference file location:

      https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=314nn&oscode=biosa&productcode=optiplex-3000-thin-client